We are sorry that you have come to this page. Customer service is high on our list. Of course we will repair this as quickly and as best as possible. We try to tell you as best as possible how we want to do this:
Make your complaint known to us.
Tell us clearly what is going on and what we can do for you to resolve the complaint.
Preferably by e-mail
In order to properly handle your complaint, we ask you to e-mail the complaint. We do not do this to pass the complaint off, but to be able to take a good look at it and come up with a good solution.
We really look at it as quickly as possible and we handle complaints immediately after you email us.
We will inform you about the status of the complaint. Sometimes something is resolved quickly and sometimes it takes a little longer.
There is always a solution! We take your complaint very seriously.
You will in any case receive a substantive response from us within 7 working days of receipt of the complaint .
We ensure that we offer you a suitable solution within our power and regulations, you can rely on that!
The customer is our number 1 priority! We want nothing more than a satisfied customer for now and the future!
The best way to reach us for your complaint is as follows:
You can always give us a call, but we will soon ask you to email your complaint, see the explanation above. But you are always welcome to call if you like: 0174 523 202
Folgen Sie uns